Mark Hinch

Mark is a highly experienced technical executive that has developed, deployed and supported complex hardware/software products worldwide starting from concept and following through to development and support in 1000+ person organizations. He has been involved in all phases of executive technical management from system architecture to customer support and has also led business and sales oriented teams focused on pre-sales technical support and long term customer satisfaction. His specialties are varied and include system and software design for reliability and real-time performance, organization design for high satisfaction customer support, structures for high productivity terms, methods for effective pre-sales technical support and outsourcing/offshoring and vendor management of complex software R&D projects.